{
  "slug": "digitspro-delivery-fee",
  "canonical_name": "DigitsPro \"shipping costs have not been paid\" emails",
  "family": "package-delivery",
  "impersonates": {
    "brand": "a delivery notification (no real brand)",
    "disclaimer": null,
    "official_fraud_page": null
  },
  "goal": [
    "payment",
    "personal-data"
  ],
  "channels": [
    "email"
  ],
  "summary": "A 2019 email wave: \"your package is on the way\", a status of \"handling – distribution center\", and $5.00 in shipping costs to pay before delivery. The payment page collects card details; no package exists.",
  "status": "archived",
  "first_seen": "2019-12",
  "last_seen": "2019-12",
  "recognise": [
    "A small fee to release a package you never ordered",
    "No carrier name, no tracking number you can look up",
    "Sender mailboxes on unrelated domains"
  ],
  "variants": [],
  "specimen": {
    "date": "2019-12",
    "channel": "email",
    "from": "Qq1LVKa@memberloyaltyprogram[.]com",
    "reply_to": null,
    "subject": null,
    "attachment": null,
    "body_text": "Your package [order number] is on the way\nStatus: Handling – distribution center [city name]\n$5.00 shipping costs have not been paid\nDelivery takes place after payment\n[Pay shipping costs]",
    "redactions": [
      "order number",
      "city"
    ],
    "image": "/wp-content/uploads/digitspro_fraud_email.jpg",
    "sources": [
      "https://soft2secure.com/knowledgebase/digitspro"
    ]
  },
  "tells": [],
  "indicators": {
    "sender_domains": [
      {
        "value": "memberloyaltyprogram[.]com",
        "first_seen": "2019-12",
        "sources": [
          "https://soft2secure.com/knowledgebase/digitspro"
        ]
      },
      {
        "value": "bbscanner[.]com",
        "first_seen": "2019-12",
        "sources": [
          "https://soft2secure.com/knowledgebase/digitspro"
        ]
      },
      {
        "value": "ecogadgetslive[.]com",
        "first_seen": "2019-12",
        "sources": [
          "https://soft2secure.com/knowledgebase/digitspro"
        ]
      },
      {
        "value": "turboanalysis[.]net",
        "first_seen": "2019-12",
        "sources": [
          "https://soft2secure.com/knowledgebase/digitspro"
        ]
      }
    ],
    "senders": [
      {
        "value": "Qq1LVKa@memberloyaltyprogram[.]com",
        "first_seen": "2019-12",
        "sources": [
          "https://soft2secure.com/knowledgebase/digitspro"
        ]
      },
      {
        "value": "w6065y4@bbscanner[.]com",
        "first_seen": "2019-12",
        "sources": [
          "https://soft2secure.com/knowledgebase/digitspro"
        ]
      },
      {
        "value": "cocobrouartdu06@outlook[.]fr",
        "first_seen": "2019-12",
        "sources": [
          "https://soft2secure.com/knowledgebase/digitspro"
        ]
      }
    ],
    "reply_to": [],
    "phone_numbers": [],
    "urls": [],
    "wallets": [],
    "attachments": [],
    "note": "Indicators change weekly; an empty list never means an email is safe."
  },
  "what_to_do": {
    "if_received": [
      "Do not pay; delete it",
      "Expecting a parcel? Track it on the carrier's own site with your real tracking number"
    ],
    "if_called_or_paid": [
      "Entered a password? Change it now, and everywhere else you used the same one",
      "Entered card details? Call your bank, ask them to block the card and reissue",
      "Entered a one-time code? Sign in to the real service now and check for changes to email, phone and payment settings"
    ],
    "report_links": [
      {
        "label": "Report to the FTC",
        "url": "https://reportfraud.ftc.gov/"
      },
      {
        "label": "Action Fraud (UK)",
        "url": "https://www.actionfraud.police.uk/"
      }
    ]
  },
  "malware_family": null,
  "timeline": [
    {
      "date": "2019-12-26",
      "type": "specimen",
      "title": "Specimen №1: the $5.00 shipping-fee email",
      "text": "The guide quoted the message and listed the sender addresses and domains of the wave.",
      "added": [],
      "removed": [],
      "sources": [
        "https://soft2secure.com/knowledgebase/digitspro"
      ]
    },
    {
      "date": "2026-09-02",
      "type": "registry",
      "title": "Family created",
      "text": "Grew out of the 2019 guide. The same mechanics now run under carrier brands — see the related records.",
      "added": [],
      "removed": [],
      "sources": []
    }
  ],
  "related": [
    "usps-redelivery-fee-text",
    "fedex-customs-fee"
  ],
  "sources": [
    "https://soft2secure.com/knowledgebase/digitspro"
  ],
  "legacy_urls": [
    "/knowledgebase/digitspro"
  ],
  "legacy_redirect": false,
  "created": "2026-09-02",
  "updated": "2026-09-02",
  "changelog": [
    {
      "date": "2026-09-02",
      "text": "Record created at the registry launch."
    }
  ],
  "url": "https://soft2secure.com/scams/digitspro-delivery-fee",
  "licence": "CC BY 4.0",
  "generated": "2026-09-03"
}