{
  "slug": "usps-redelivery-fee-text",
  "canonical_name": "USPS \"package on hold\" text (smishing)",
  "family": "package-delivery",
  "impersonates": {
    "brand": "USPS",
    "disclaimer": "USPS is not involved; criminals impersonate the brand.",
    "official_fraud_page": "https://www.uspis.gov/news/scam-article/smishing"
  },
  "goal": [
    "payment",
    "personal-data"
  ],
  "channels": [
    "sms"
  ],
  "summary": "A text message saying a parcel could not be delivered because of an incomplete address, with a link to \"confirm\" details or pay a small redelivery fee. The link opens a copy of the USPS tracking page that collects address and card details. USPS does not send unrequested tracking texts with links.",
  "status": "active",
  "first_seen": null,
  "last_seen": null,
  "recognise": [
    "A text you did not ask for, with a link",
    "No tracking number you can look up on usps.com",
    "A tiny fee — the goal is your card, not the fee"
  ],
  "variants": [],
  "specimen": null,
  "tells": [],
  "indicators": {
    "sender_domains": [],
    "senders": [],
    "reply_to": [],
    "phone_numbers": [],
    "urls": [],
    "wallets": [],
    "attachments": [],
    "note": "Indicators change weekly; an empty list never means an email is safe."
  },
  "what_to_do": {
    "if_received": [
      "Do not tap the link, do not reply, delete it",
      "Expecting a parcel? Type usps.com yourself and use your real tracking number",
      "Forward the text to 7726 (SPAM) and report it to USPIS"
    ],
    "if_called_or_paid": [
      "Entered a password? Change it now, and everywhere else you used the same one",
      "Entered card details? Call your bank, ask them to block the card and reissue",
      "Entered a one-time code? Sign in to the real service now and check for changes to email, phone and payment settings"
    ],
    "report_links": [
      {
        "label": "Report to the US Postal Inspection Service",
        "url": "https://www.uspis.gov/report"
      },
      {
        "label": "Report to the FTC",
        "url": "https://reportfraud.ftc.gov/"
      }
    ]
  },
  "malware_family": null,
  "timeline": [
    {
      "date": "2026-09-02",
      "type": "registry",
      "title": "Family created",
      "text": "Opened at launch from the pattern USPIS documents; no dated specimen on record yet — send yours.",
      "added": [],
      "removed": [],
      "sources": []
    }
  ],
  "related": [
    "fedex-customs-fee",
    "digitspro-delivery-fee"
  ],
  "sources": [
    "https://www.uspis.gov/news/scam-article/smishing"
  ],
  "legacy_urls": [],
  "legacy_redirect": false,
  "created": "2026-09-02",
  "updated": "2026-09-02",
  "changelog": [
    {
      "date": "2026-09-02",
      "text": "Record created at the registry launch."
    }
  ],
  "url": "https://soft2secure.com/scams/usps-redelivery-fee-text",
  "licence": "CC BY 4.0",
  "generated": "2026-09-03"
}