Soft2Securescam registry · since 2014

Afterpay scam emails: account limited, someone else's phone

Spoofed Afterpay account-status emails leading to a fake login page and a one-time-code form. A 2025 twist: genuine Afterpay emails about an account someone opened in your name with a phone number that is not yours — the wrong phone number is the linchpin of that variant.

Impersonates
Afterpay
Arrives by
email, SMS
First seen
2025-09
Specimens
1
Updated
2026-09-02

Right now the only version we have seen

How to recognise it

  1. A limit, suspension or "unusual activity" notice with a link — real notices are visible inside the app
  2. The page behind the link asks for a login and then a one-time code
  3. An account you never opened, with a phone number you do not recognise

What to do

  1. Do not use the link; open the Afterpay app or type afterpay.com
  2. Forward the email to reportphishing@afterpay.com
  3. If the account is not yours, tell Afterpay through their help centre — do not "verify" anything through the email
Already called, clicked or paid? what to do in the next hour
  1. Entered a password? Change it now, and everywhere else you used the same one
  2. Entered card details? Call your bank, ask them to block the card and reissue
  3. Entered a one-time code? Sign in to the real service now and check for changes to email, phone and payment settings

How it changed

nothing to compare yet · one wave on record
2025-09spoofed status email, fake login and OTP page
Got a different version? A new subject line, sender, number or domain becomes the next point on this line. Redacted before publication. Send it →
02 Sept2026
Registry

Family created

Grew out of the September 2025 guide, which stays online unchanged and remains the fuller read.

Indicators

  • None on record yet. Indicators change weekly; an empty list never means an email is safe.

Registry data

Machine-readable
/scams/afterpay-account-suspension.json
Timeline feed
/scams/afterpay-account-suspension/feed.xml
Sources
1 · 1 change logged
Licence
CC BY 4.0 · attribution required
Created / updated
2026-09-02 / 2026-09-02