Amazon "order confirmation" callback scam
A confirmation for an expensive order you did not place — a phone, a laptop — with a "fraud department" number to call if it was not you. The number leads to a script that asks for remote access or payment "to reverse the order".
- Impersonates
- Amazon
- Arrives by
- email, phone call
- First seen
- not dated
- Specimens
- 0
- Updated
- 2026-09-02
Right now what this family looks like
How to recognise it
- An expensive item you never ordered
- The email offers a phone number instead of an order page
- No order history when you check your real account
What to do
- Do not call; open your orders by typing amazon.com yourself
- Report it through Amazon's scam page
- Delete it
Already called, clicked or paid? what to do in the next hour
- Gave remote access? Disconnect from the internet, uninstall the tool they had you install, change passwords from another device
- Paid by card or bank transfer? Call your bank now and dispute it. Gift cards? Call the card issuer with the card numbers
- Expect a call-back from a "refund department" — that is act two of the same scam. Hang up
How it changed
nothing to compare yet · no specimen on recordGot a version? A new subject line, sender, number or domain becomes the next point on this line. Redacted before publication. Send it →
02 Sept2026
Registry
Family created
Opened at launch; no dated specimen on record yet — send yours.
Same trick, other brands
- Amazon "account-alert" phishing emailsdormant · 2026-09
- Geek Squad renewal invoice scamactive · 2026-09
- PayPal invoice / money-request scamactive · 2026-09
Indicators
- None on record yet. Indicators change weekly; an empty list never means an email is safe.
In other streams
- Nothing yet.
Registry data
- Machine-readable
/scams/amazon-order-callback.json- Timeline feed
/scams/amazon-order-callback/feed.xml- Sources
- 1 · 1 change logged
- Licence
- CC BY 4.0 · attribution required
- Created / updated
- 2026-09-02 / 2026-09-02